Store information
Ordering, official contacts, privacy, delivery, cancellations, and item-specific returns.
Add available items to your bag, submit your name, contact method, and preferred fulfillment option, then save the private receipt link. Submitting records the request but does not reserve inventory, collect payment, or finalize a sale. FSG confirms the request directly.
Contact FSG on Instagram at @guggenheimgroupco or by email at groupguggenheim@gmail.com. FSG may also reply through the contact method submitted with an order request.
FSG uses the name, contact method, order details, and optional note you submit to review the request, contact you, and maintain the order record. The website does not create customer accounts or collect payment-card information.
FSG starts local-first with pickup or delivery in Plattsburgh and Clinton County, New York. NYC arrangements and distant requests are reviewed case by case. Shipping may be privately approved when practical, but it is not guaranteed. Exact locations, timing, and any delivery or shipping cost are confirmed directly.
Use the private tracking link or an official FSG contact to request a change or cancellation. A request remains active until FSG confirms the change or cancellation based on the order's current stage.
Return eligibility and terms are set separately for each item and confirmed directly before the order is completed. Contact FSG before attempting to return an item.